EXPERTS - Operational Leadership
It is critical to ensure continued operations excellence in an ever-changing global market-place. By optimising your human capital, organisation design and business processes, operational leadership is the key to develop business flexibility and leverage uncertainty to your advantage.
Zest supports your teams to achieve those goals
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Leading Agile Organizations
With 25 years experience in Project & Portfolio Management, Frederic guides companies in their implementation of traditional and agile organization designs and processes (see some of his work).
He implements PPM best practices, methods and tools for major international private and public institutions. As a professor at leading business schools, he coaches international business field projects.
Leading Digital Transformation
Expert in business analytics, knowledge management and innovation, Martine occupied different functions as analyst, middle manager and later director in Energy, Telco’s, Logistics and Financial Services industries. She is a Professional Certified Coach (ICF) and is Career Coach at the Solvay Brussels School. She holds a PhD in Physics, a MBA and Executive Education credentials from IMD and The Wharton School (see some of her work).
Turning Strategy into Results
A highly experienced practitioner of business transformations and cultural change, Caroline combines a practical and hands-on experience of lean and systems thinking approaches with coaching skills to maximise business impact.
She focuses on building a culture of continuous improvement, to improve performance in terms of costs, productivity, quality of service, delivery time and employee engagement.
Turning Strategy into Results
With more than 25 years of experience in business and consulting, Patrick assisted organisations of all sizes in strategy execution, change and leadership development programmes.
As a civil engineer and INSEAD MBA, he leverages people as the most important element for performance and success, concentrating his attention to synchronize people and organisations for increased efficiency and performance.
Leading Data Science
Luc has 30 years of experience in leveraging data, for Global Operations, Sales & Marketing (incl. 15 years in the United States). He founded Shopting, active in Europe, USA and Latin America.
Luc is co-author of three publications on ECR ("The consumer shopper journey business model" - "Collaborative CRM" - Day-to-Day Category Management").
Expert in Finance and Accounting, Benjamin is consultant in the bank and insurance industry. He also is a Professor in various business schools, where his passion to make complex topics become simple allows managers to take the right financial decisions and maximize business impact.
Benjamin hols a PhD in Management and a Master in actuarial science.
Dominique is expert at building employee and customer engagement through UI/UX design, mobile apps, VR/AR, gamification and mobile strategies (see some of his work).
Next to being consultant and trainer at Zest, he also is CEO of a start-up studio providing operational skills to entrepreneurs in order to create innovative digital solutions.
Leading Process Improvement
With about 30 years of intensive experience in transformation projects in operations and supply chain, Piet is expert in the design and implementation of optimal end-to-end processes.
He delivers projects around the globe, helping teams on planning methodologies, assessment of logistic flows, systems modelling, redesign of operations, shut down of inefficient operations, ...
Leveraging Human Capital
Having been International HR Director for up to 12,000 employees across 116 countries, Reggy operated on all continents, with the mission to optimise Return on Human Capital Investment.
Reggy worked on a variety of M&As around the globe and set-up two Global Shared Competence Centres in Europe and China. He is also professor at various business schools (see some of his work).