EXPERTS - Operational Leadership
It is critical to ensure continued operations excellence in an ever-changing global market-place. By optimising your human capital, organisation design and business processes, operational leadership is the key to develop business flexibility and leverage uncertainty to your advantage.
Zest supports your teams to achieve those goals
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Leading Agile Organizations
With 25 years experience in Project & Portfolio Management, Frederic guides companies in their implementation of traditional and agile organization designs and processes (see some of his work).
He implements PPM best practices, methods and tools for major international private and public institutions. As a professor at leading business schools, he coaches international business field projects.
Leading Process Improvement
With about 30 years of intensive experience in transformation projects in operations and supply chain, Piet is expert in the design and implementation of optimal end-to-end processes.
He delivers projects around the globe, helping teams on planning methodologies, assessment of logistic flows, systems modelling, redesign of operations, shut down of inefficient operations, ...
Turning Strategy into Results
A highly experienced practitioner of business transformations and cultural change, Caroline combines a practical and hands-on experience of lean and systems thinking approaches with coaching skills to maximise business impact.
She focuses on building a culture of continuous improvement, to improve performance in terms of costs, productivity, quality of service, delivery time and employee engagement.
Leading Data Science
Luc has 30 years of experience in leveraging data, for Global Operations, Sales & Marketing (incl. 15 years in the United States). He founded Shopting, active in Europe, USA and Latin America.
Luc is co-author of three publications on ECR ("The consumer shopper journey business model" - "Collaborative CRM" - Day-to-Day Category Management").
Dominique is expert at building employee and customer engagement through UI/UX design, mobile apps, VR/AR, gamification and mobile strategies (see some of his work).
Next to being consultant and trainer at Zest, he also is CEO of a start-up studio providing operational skills to entrepreneurs in order to create innovative digital solutions.
Expert in Finance and Accounting, Benjamin is consultant in the bank and insurance industry. He also is a Professor in various business schools, where his passion to make complex topics become simple allows managers to take the right financial decisions and maximize business impact.
Benjamin hols a PhD in Management and a Master in actuarial science.
Leveraging Human Capital
Juliette is passionate about communication and innovation. Next to being trainer and coach at Zest, she also is CPO at Aura Eloquence, a company specialized in public speaking, building self-confidence for eloquence and impact.
Juliette is also in charge of Digital Communication at Zest.
Having been International HR Director for up to 12,000 employees across 116 countries, Reggy operated on all continents, with the mission to optimise Return on Human Capital Investment.
Reggy worked on a variety of M&As around the globe and set-up two Global Shared Competence Centres in Europe and China. He is also professor at various business schools (see some of his work).